Chairs - The HAG CAPISCO

Control Rooms and Call centres that operate on a continuous i.e. 24 hour 7 day a week, basis, require operator chairs that can sustain the extreme use demanded by such operations. In any 24-hour environment, there are normally 3 operators that will use any given chair, a fact that leads directly to limited accountability and ownership of the product. This invariably leads to abuse of the products, which conventional operators chairs that are designed for a normal (i.e. 8 hour) day, are unable to endure. The use of conventional operators chairs in these extreme conditions directly results in product or chair component breakages, downtime and therefore operator discomfort.

Recently, BACK SHOP INTERNATIONAL introduced the first 24-hour operator chair to the South African market. This chair, the AIRPORT, utilises special components that have been strengthened to meet the extreme conditions associated with 24-hour, 7 day a week usage. More specifically, the chair has been strengthened in those areas that traditionally fail when conventional operators chairs are used in a 24-hour environment i.e.

Castors. The castors on the AIRPORT are riveted castors, which prevents the twin wheels from separating from the centre axle.
Five-Star Base. The AIRPORT is fitted with a 690mm diameter steel base that is not only larger than a conventional nylon base, but it is also substantially stronger.
Mechanism. The AIRPORT mechanism is imported from North America and is designed specifically for the American 24-hour operator market. No other mechanism available in South Africa is specifically designed for 24-hour usage.
Armrests. The armrests on the AIRPORT are not fitted to the seat, but are attached by means of a special bracket to the chair mechanism. This prevents the common problem associated with armrests “breaking out” of the seat when they are fitted directly to the plywood shell.
Hairpin. The steel bracket, or hairpin, that attaches the backrest of the chair to the mechanism, is more than 20% stronger than the standard hairpin used in a conventional operators chair.
Seat Foam. The seat foam, is moulded thus resulting in a more durable and comfortable seat, especially when used on a 24-hour basis.
Seat Depth Adjustment. The depth of the seat on the AIRPORT has a 50mm depth adjustment, thus enabling the seat depth to change from 480 to 530mm. This allows the chair to accommodate a broader range of operators, a factor that is important in an operation where three people share one chair during any 24-hour period.
Seat & Backrest Movement. The AIRPORT mechanism is not a synchro mechanism, but rather a fully independent mechanism, that allows the seat and backrest angles to be adjusted separately. This is extremely important from an ergonomic viewpoint, as an independent mechanism is more likely to accommodate those users with lower back problems. A synchro mechanism will generally not accommodate those users with specific lower back problems as the relative seat - backrest movement on a synchro chair is mechanically linked and cannot be changed. With an independent mechanism, the seat and backrest angles can be set separately for any specific user.
Guarantee. The AIRPORT mechanism is the only mechanism available in South Africa that carries a 5 year multiple shifts (i.e. 24-hour) normal weight warranty. No other locally available mechanism carries an equivalent guarantee.

AIRPORT CONTROL ROOM CHAIR
Specifications

moulded foam seat with a minimum density of 40kg/m3
moulded foam backrest with a minimum density of 17kg/m3
3-D 12mm plywood seat and backrest
690mm diameter steel base
Riveted 50mm diameter twin-wheel heavy duty castors
Gas height adjuster
340 x 110 x 6mm hairpin bracket
24-7 Heavy-Duty mechanism with the following specifications:
o independent seat and backrest adjustment
o seat angle adjustment from –2o to +16o
o backrest angle adjustment from 0o to + 19o
o double-clutch mechanical infinite seat and backrest lock
o spring tension adjustment
o forward seat tilt with free-float
o 50mm seat depth adjustment
o 3mm pressed steel construction
o re-enforced, riveted drawn steel gas lift receptacle
Choice of armrests

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